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FAQ

Q: I’m looking for a specific Darden’s Delights pie, but I don’t see it on the website.

From time to time, we add and take pies off the website based on the season, ordering volume, etc.  However, even though you may not see a pie on the website, we often times have a variety on hand.  If you desire a specific pie to pick up or ship out, please call us at 404-973-8760 or e-mail us at [email protected] or you can use the chat with us feature on the bottom right of our website.


Q: What are your days and hours of operation?

We are open Monday though Friday from 9:30am until 5:00pm.  However, should you need to pick up earlier or later in the day, please let us know as we would be happy to accommodate your schedule.  The same is true on the weekends.  Just call us and we can work with you.


Q: Can you do individual small pies for events, weddings, corporate parties, graduations, etc.?

Yes.  We can do small 4 inch “bitty” pies for events in the following flavors: fudge, chocolate chip cookie, lemon chess and butterscotch.  We can accommodate orders from a few dozen to more than 1,800 in one, two, three or all four flavors.  If desired, we can also personalize the individual pie boxes with a custom label with your logo and/or message.  Please contact us for details and pricing information.  


Q: Can you customize pie box labels with artwork and/or a unique message?

Yes.  This is a wonderful all in one way to give a gift with your message or brand.  Whether it is artwork that you have (i.e. logo) or just an idea, we can work with you on the design for 9 inch, 6 inch or 4 inch pies.  Please contact us for details on order minimums and pricing information.


Q: How are the pies packaged?

Each pie is wrapped and placed in an individual natural brown eco-friendly bakery box with an insert about Darden’s Delights.  The box is then tied with a seasonal ribbon.  Your pie immediately becomes a beautiful gift!  The pies go into our freezers until purchased for pick up and/or shipped.


Q: How long will the pies last?

We fully bake our pies and then freeze them prior to purchase.  When you purchase a Darden’s Delights pie, you can place it in your freezer and keep it for 6 months.  We recommend warming all but a few flavors, so be sure to check the label on the box for thawing and/or warming instructions. 

Serve with ice cream and you’ll be hooked for life…


Q: How do you ship/deliver pies?

We use polystyrene for insulation (similar to a Styrofoam cooler) and frozen gel packs to keep the pie(s) cool during transport.  We allow for a 2 day max transit time.  We generally ship Mon, Tues and Wed to avoid additional time while in transit over the weekend.


Q: Do I need to pre-order for local pick up? 

You can pick up pies without pre-ordering; however, if you want to guarantee that we’ll have your favorite flavor, then we recommend ordering prior to local pick up.  We always keep a variety of pies on hand. 


Q: I have multiple orders (i.e. client, holiday list), can I just e-mail my list?

Yes, we can make life easier and prefer you to e-mail us your list for multiple recipients.  The list should include name, address (no P.O. Boxes), zip code, phone number and whether or not the address is commercial or residential.  Please indicate type of pie and your message/enclosure to the recipients.  We will review your list and respond with a price quote based on volume and destinations.  E-mail questions and/or list to [email protected]


Q: Are these pies made in a nut-free facility?

The pies are not made in a certified nut-free facility.  In addition, some of the common ingredients used are not produced in a nut-free facility either.  The only two pies with nuts (pecans) as a listed ingredient are the Fudge with Pecans and the Butterscotch with Pecans.


Q: Does Darden’s Delights partner for local fundraisers?

Sure!  Please contact us for details.